FAQ-1689 Avaya IP Office Set # of Records to Buffer

The "Records to Buffer" field is used to specify how many records the IP Office phone system can store before calls are overwritten.  You should set this field to the highest number possible.  On most IP Office Systems, 3000 is the maximum number of records you can buffer.  This buffer feature is nice in cases where you lose your network overnight, or the computer that is capturing your call records crashes.  In these cases where calls cannot be captured, the phone system will buffer the records in the phone system and will dump them once the PC connects to the phone system again.

In cases where your phone system buffers over 3000 records, the oldest records in

the buffer are lost and the 3000 most recent records are buffered.