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COMM ONE CALL ACCOUNTING

FAQ-1432: Hourly Technical Support

 

HOURLY COMM ONE TECHNICAL SUPPORT

 

QUESTION: Is Technical Support available without a Support Agreement.

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ANSWER: Yes, you can still get Technical Support without a Support Agreement. Hourly Technical Support is billed as follows:

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HOURLY TECHNICAL SUPPORT

1. Hourly Support is billed at $125 per hour

2. There is a 15-minute minimum charge for a Support Call.

3. Support is billed in 15-minute increments.

4. Support is billed at the time of service by credit card or to a credit card on file.

5. Hourly Support does not include version upgrades. Those are only available with an annual agreement.

6. Other terms and conditions apply. Terms subject to change without notice.