COMM ONE CALL ACCOUNTING SOFTWARE FOR ALLWORX
FAQ INDEX: ALLWORX
Comm One Call Accounting Software can integrate with any Allworx Telephone System. Calls are captured over a TCP/IP Connection on default port 16366. Comm One Call Accounting captures these call records and allows you to produce many detail, summary, and traffic reports of your call data.
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Here is how you set up an Allworx phone system to send call records over a TCP/IP connection.
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Log into your Allworx phone system
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Select REPORTS from the left menu options
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Select CALL DETAILS, then MODIFY
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CALL STORAGE: Set to Live Calls Stored
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CALL STORAGE: Completed Calls Stored
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CALL DETAILS STREAMING: Live Calls NOT Streamed
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CALL DETAILS STREAMING: Completed Calls Streamed
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CALL DETAILS STREAMING PORT: 16366
SAMPLE ALLWORKS CALL RECORDS
2018/01/18 07:38:19,00:00:58,0,103,O,1757575,1757575,,0,1000099051,0,E103,Dan Elbertson,T9241,ANALOG Channel 7,0,0
2018/01/18 07:41:51,00:00:36,0,8316557679,I,VoiceMail,VoiceMail,,0,1000099053,1,V9501,VM Channel 1,T9041,ANALOG Channel 2,0,0
2018/01/18 07:40:46,00:01:44,0,103,O,12122571010,12122471010,,0,1000099052,0,E103,Dan Ison,T9081,ANALOG Channel 3,0,0
2018/01/18 07:42:52,00:00:36,0,103,O,12128193,12124193,,0,1000099055,0,E103,Dan Johnson,T9121,ANALOG Channel 4,0,0
2018/01/18 07:44:04,00:01:08,0,103,O,1215587,1215487,,0,1000099056,0,E103,Dan Davis,T9161,ANALOG Channel 5,0,0
2018/01/18 07:41:51,00:03:31,7,8316527679,I,VoiceMail,VoiceMail,,0,1000099053,0,E105,John Michels,T9041,ANALOG Channel 2,0,0
SEE ALSO
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FAQ-1461 Allworx - Can you manually export SMDR / CDR call records from an Allworx phone system?
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FAQ-1752 Allworx Call Records are showing with a Zero Call Duration
Phone Systems Supported - Allworx
Technical Support
P.O. Box 759
Draper, UT 84020
(800) 771-9182